Booking an apartment in Bratislava directly on our website takes just a few minutes if you know what the form will ask for and what to have ready. This guide walks through the whole process in the order you will see it on screen: from choosing your dates, through extras and company invoices, to payment, confirmation and online check-in on the day you arrive. Everything described here applies to buying a stay on kratkodobeubytovanie.sk. If you book through Booking.com or Airbnb, that portal's terms apply.
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What to Have Ready Before You Book an Apartment
What usually takes the longest is not the form itself but hunting for details while you fill it in. So it pays to have everything in front of you at once, especially if you are booking for a company or on someone else's behalf.
- Exact dates and number of guests: your arrival day, departure day and how many people will sleep in the apartment, because each apartment has a set maximum capacity.
- Contact details: your full name, email and phone number are required in the form, and the confirmation is sent to your email.
- A payment card: you pay online by card, for the whole stay at once.
- Company details, if you want a company invoice: the company name and registered address, and optionally the company ID (IČO), tax ID (DIČ) and VAT ID (IČ DPH).
If you have not yet decided which apartment to choose, the article How to choose an apartment for a short stay will help, and for comparing reviews there is our guide on how to read apartment reviews.
Step 1: Choosing the Apartment and the Dates
The quickest route is the Availability page, where you can see the occupancy of all eight apartments in a single calendar, so you do not have to open each one separately. A green box means a free night, and clicking it opens the purchase of a stay in that apartment. If you have already picked a particular apartment, the “Buy a stay” button on its page opens the same window.
When reading the calendar, it helps to know that each box represents one night starting on that day. The previous guest's departure day is therefore green, because the apartment is vacated by 10:00 and you can arrive from 15:00. A stay can be bought no more than 180 days in advance, and later days are grey. Some dates have a minimum number of nights, which only appears when you select your dates, and the form will not let a shorter stay through.
| Apartment | Location | Max. guests |
|---|---|---|
| SADBA | Ivánska cesta, Bratislava | 4 |
| LUCAO | Pri Hrubej Lúke, Bratislava | 4 |
| BAGRA | Bagarova, Bratislava | 4 |
| CASTE | Zámocká, Bratislava | 4 |
| FIAOR | Fialová, Bratislava | 2 |
| BRIS | Prístavná, Bratislava | 2 |
| ROVAO | Rovinka | 2 |
| DONIO | Donovaly | 5 |
Take capacity seriously from the start, because if you enter more guests than allowed, the form will not complete the booking and will point out the apartment's maximum capacity.
Step 2: The Form, Extras and Company Invoices
The window for buying a stay opens right on the page and shows an availability calendar at the top. First click your arrival day, then your departure day; if you make a mistake, clear your selection with the “Clear selection” button. Each free night in the calendar shows its price, since prices vary by date, and you will see the exact amount for the whole stay once you have selected your dates.
Extras
Below the calendar you can pay extra for an earlier arrival or a later departure. Early check-in means arriving from 14:00 instead of the standard 15:00, while late check-out means leaving by 11:00 instead of 10:00, and late check-out must be arranged no later than 24 hours before departure. If you need a bigger change than the form offers, write it in the note, because, as our Self check-in page explains, any change to the times depends on the apartment's occupancy.
Your Details and Company Invoices
In the “Your details” section you fill in your contact details and an optional note. Business travellers tick “Company invoice” and add the company details, which then appear on the invoice.
| Form field | Required | What it is for |
|---|---|---|
| Arrival and departure | yes | the dates of your stay; availability and the minimum number of nights are checked |
| Number of guests | yes | checking the apartment's capacity |
| Full name, email, phone | yes | booking confirmation and contact before arrival |
| Note | no | anything we should know in advance |
| Company name, registered address | yes, if you want a company invoice | invoice details |
| Company ID (IČO), tax ID (DIČ), VAT ID (IČ DPH) | no | add whichever your company has |
For business trips and longer stays we also have a separate page on long-term accommodation in Bratislava, with what is worth knowing for a stay of several weeks.
What the Final Price Is Made Of
The summary in the form breaks the amount down into items before you pay, so you can see exactly what you are paying for. We do not give specific figures here, because the price of accommodation varies by date and the calendar shows its current amount for each night.
- Accommodation: the sum of the prices for each night of your chosen dates.
- Cleaning fee: a one-off charge per stay, the amount of which the form shows for each apartment.
- City tax: charged per person per night and paid together with the stay, so you do not have to deal with it on arrival. According to the city council, since 1 July 2023 the rate in Bratislava has been €3.50 per person per night in the Old Town and €3.00 in the other city districts.[1] Rovinka and Donovaly belong to other municipalities, so for ROVAO and DONIO check the amount directly in the form.
- Extras: only if you have ticked early arrival or late departure.
- No deposit is paid now: you pay the refundable €100 deposit by card only during online check-in before arrival, and it is only a hold, not a payment.
Local tax rates can change, so take the current amount from the form, not from this article. If you would like to know what a whole stay comes to, including food and transport, see the article How much a stay in Bratislava costs.
Step 3: Card Payment and When the Booking Is Created
The “Pay and book” button takes you to the Stripe payment gateway, where you enter your card details. According to its own documentation, Stripe has been certified by an independent auditor as a PCI Service Provider Level 1, the strictest level in the payments industry, and you enter your card number directly on its page.[2]
The order of the steps matters: the booking is created only once you have paid, and without payment the dates are not reserved. If the payment does not go through, no booking is created and you can try again. If you cancel the payment on the Stripe page, you return to the apartment and nothing is charged, because an unpaid booking is never created.
It can happen that while you are entering your card, someone else buys the same dates, for example through Booking.com, whose bookings run in the same system as our calendar. In that case the form tells you the dates have been taken in the meantime and refunds your payment in full.
What Happens Between Payment and Arrival
After a successful payment you will see a confirmation with the apartment name, the dates and the amount marked as paid, and you will also receive the confirmation by email. The next steps all take place online, without meeting any staff, as described in detail in the article Self check-in: how it works.
| When | What happens | What you do |
|---|---|---|
| Right after payment | confirmation on screen and by email | check the dates and the apartment |
| On the day of arrival | a message arrives with a link to the guest page | open the link on your phone or computer |
| Online check-in | identity check with an ID document and a selfie | upload your ID card or passport |
| After verification | a hold for the refundable €100 deposit on your card | confirm the hold; no money is taken |
| Once check-in is complete | we send the access details for the keys | arrive any time from 15:00, even at night |
| Departure day | check-out by 10:00 at the latest | lock the apartment; access is deactivated |
| 3rd day after departure | the deposit hold is released if there is no damage | nothing |
Online check-in is not a formality you can skip. Under Act No. 253/1998 Coll., accommodation providers must keep a guest register with details from each guest's identity document,[3] which is why the access details appear only after successful verification. If you do not receive the message with the link on the day of arrival, contact us through the website and we will sort it out. If you are arriving late in the evening, you will find practical tips in the article Arriving in Bratislava at night.
Frequently Asked Questions (FAQ)
When is an apartment booking confirmed?
The booking is created only at the moment your card payment goes through the Stripe gateway, and without payment the dates are not held. Once you have paid, you will see a confirmation with the apartment, the dates and the amount paid, and you will receive the same details by email.
Do I pay the deposit when I book?
No. When you buy a stay, you pay for the accommodation, the cleaning fee, the city tax and any extras. The refundable €100 deposit is blocked on your card only during online check-in before arrival; it is not charged, and the hold is released on the 3rd day after departure provided there is no damage to the apartment.
Can I get a company invoice when I book?
Yes. Just tick “Company invoice” in the form and fill in the company name and registered address, which are required with this option. Add the company ID (IČO), tax ID (DIČ) and VAT ID (IČ DPH) depending on which of these your company has.
How far in advance can I book an apartment?
A stay can be bought no more than 180 days in advance, and later days are greyed out in the calendar. Some dates have a minimum number of nights, which appears when you select your dates, and the form will not accept a shorter stay.
What if the dates are taken while I am paying?
The calendar shares availability with bookings from the portals, so occasionally someone buys the dates before you finish paying. In that case the form tells you the dates have been taken in the meantime and refunds your payment in full.
Conclusion
Booking an apartment directly on our website takes three steps: dates in the calendar, your details in the form and a card payment, after which the booking is created straight away. You do not deal with the deposit or ID documents when you buy; all of that happens during online check-in on the day you arrive. Take a look at all 8 apartments or go straight to availability and pick the one that suits your stay.
Sources
- Hlavné mesto SR Bratislava: Daň za ubytovanie (accommodation tax: tax base and rates from 1 July 2023). bratislava.sk (checked October 2026).
- Stripe: Security at Stripe (PCI Service Provider Level 1 certification). docs.stripe.com (checked October 2026).
- Zákon č. 253/1998 Z. z. o hlásení pobytu občanov Slovenskej republiky a registri obyvateľov Slovenskej republiky (Act No. 253/1998 Coll. on the registration of residence of citizens of the Slovak Republic and the population register of the Slovak Republic). slov-lex.sk.
This guide reflects the stay purchase form as of 31 October 2026. City tax rates and accommodation prices may change; the form always shows the current amount before you pay.